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Due to the vast range of commodities, it was challenging to determine the ideal price for each product.
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They relied on the manual method of updating the prices on their platform and ERP after considering many parameters such as competitors’ pricing, procurement costs, storage and handling costs, packaging and shipping costs, overhead costs, taxes and regulatory fees, etc. This made the process time-consuming and inefficient due to limited resources.
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Losing potential customers due to high prices, or lowering revenue due to underpricing the products.
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Difficulty in keeping up with the constantly changing market demands and supply for different commodities which causes price fluctuations.
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Lack of a system and resources to track all operations, analyze data and gain insights from it. They relied on multiple spreadsheets to maintain all the data, which was cumbersome to analyze and manage.
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Limited understanding of how price changes impact the overall revenue.