Facing Data Paralysis? This Might Save You

Facing Data Paralysis? This Might Save You

Transforming Education Technology Insights with a Data-driven Reporting System

About Client

  • A UK-based delivery center founded in 1973 in Oxford, specializing in education technology.
  • Since 2005, the company has offered IT support, cloud services, and software solutions to thousands of schools in the United Kingdom, allowing teachers to focus on their primary goals.
  • Their digital assessment solutions serve over 39+ organizations in 150+ countries, improving efficiency and security, with a team of more than 1800 employees.

Problem STATEMENT

The company recently migrated to a database-driven reporting system in which they faced significant challenges in achieving all-around visibility into its key business functions. Some of the issues identified in the process: 

  • The client faced difficulties in delivering reliable IT support services across a large number of schools in the UK, impacting operational efficiency.
  • They struggled with providing secure, scalable digital assessment solutions that could meet the needs of diverse educational organizations globally.
  • The company was in dire need of advanced cloud technologies and software solutions to enhance system performance, security, and support for teaching staff.

Solution

In response to the client’s challenges, our team implemented these solutions that addressed their unique needs:

Database-Driven Reporting System

Our experts migrated the client’s reporting infrastructure to a centralized database-driven system, ensuring more accurate, real-time data analysis across departments.

Custom Power BI Dashboards

Our team developed custom Power BI dashboards, focusing on key business areas such as finance, operations, sales, and invoicing, to provide real-time, actionable insights.

Legacy Report Migration

We seamlessly transitioned the client’s old reports into Power BI, maintaining historical data integrity while ensuring compatibility with the new reporting system.

Stakeholder Visibility

To improve engagement, we created dashboards specifically for stakeholders, offering clear, transparent performance insights and enabling them to provide timely feedback.

Automated Dataflows

Our experts established automated ETL processes that streamlined the data extraction and transformation, minimizing manual intervention and ensuring up-to-date, reliable data.

User Training

We conducted comprehensive training sessions to help end-users adopt Power BI and leverage its full capabilities for independent analysis and ongoing reporting needs.

Technical Architecture

  • Integrated data from multiple sources, including Excel, SQL databases, and SharePoint, into a centralized system.
  • Built automated dataflows to standardize data extraction and transformation processes.
  • Stored transformed data in a Data Lake, ensuring scalability and centralized storage.
  • Created custom Power Query models to refine data for Power BI dashboards.
  • Deployed interactive dashboards in Power BI Service, offering real-time insights and detailed reporting.

Business Impact

Enhanced Insights

The new system improved visibility into key areas, reducing decision-making time from 5-6 days to just 2 business days, improving decision timeliness by 30%.

Time Savings

Power BI reduced monthly financial report preparation from 3 days to 1 day, allowing teams to respond faster to business needs.

Stakeholder Engagement

Dashboards increased stakeholder participation by 40%, with actionable feedback provided within 24 hours.

Improved Data Accuracy

Centralized dataflows reduced reporting errors by 25%, ensuring more reliable financial data.

Streamlined Reporting

Automated reporting cut manual effort by 50%, saving about 2 hours per week for higher-value tasks.

User Adoption

85% of end-users independently used Power BI post-training, up from 50% with the previous system.

All in all, moving to Power BI and a database-driven reporting system improved business visibility, sped up decision-making, and boosted stakeholder engagement. Automation saved time, reduced errors, and allowed the team to focus on more important tasks. With greater user adoption, the client is now ready for continued growth.

Industry

Education & EdTech

Services Used

Business Intelligence (BI), Data Analytics, Data Warehousing, Digital Transformation, ETL, Power BI, Recommendations and Insights

Region

Europe

Function/Department

Financial Planning and Analysis (FP&A), Strategy and Planning

Engagement Model

Staff/Resource Augmentation

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Ankush

Business Development Head
Discussing Tailored Business Solutions